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The Role of IT in Risk Management and Business Continuity
CybersecurityIT ServicesMSPRansomwareTech Support

The Role of IT in Managing Risks and Keeping Business Running Smoothly

by Imdad

In today’s digitally connected environment, businesses face a broad spectrum of threats—from cyberattacks and data breaches to natural disasters and internal system failures. The capacity to foresee, manage, and recover from such challenges is vital for enduring success. This is precisely where Information Technology (IT) proves indispensable. As a premier Managed Service Provider (MSP) in the United States, Protected Harbor recognizes the critical function IT serves in risk mitigation and business continuity.

This blog delves into how IT enables organizations to tackle risks efficiently, uphold operational resilience, and succeed despite disruptions.

 

Understanding Risk Management and Business Continuity

Before examining IT’s role, it’s essential to clarify these two foundational concepts:

    • Risk Management refers to the systematic process of identifying, evaluating, and addressing risks that may affect an organization’s operations, finances, or reputation.

    • Business Continuity is the organization’s ability to maintain core functions during and after a disruption, ensuring minimal downtime and a rapid recovery.

Together, these principles form the framework of organizational resilience—and in the modern era, IT is the force that drives them both.

 

How IT Supports Risk Management

1. Advanced Threat Detection and Prevention

Cybersecurity threats are among the most severe risks businesses face. IT systems equipped with state-of-the-art cybersecurity technologies—such as firewalls, intrusion detection systems, and endpoint protection—can detect and stop threats before they cause harm. At Protected Harbor, we implement innovative solutions to shield your network, data, and infrastructure from malicious actors.

2. Robust Data Protection and Regulatory Compliance

In today’s data-driven world, data breaches can be devastating. IT ensures strong data protection through encryption, access management, and routine backups. Furthermore, it helps businesses comply with vital regulations like GDPR, HIPAA, and CCPA, reducing legal risks and protecting your brand’s integrity.

3. Risk Assessment with Intelligent Analytics

Modern IT harnesses AI and machine learning to process vast datasets, identify vulnerabilities, and generate actionable insights. This empowers businesses to anticipate threats and make informed, strategic decisions.

4. Strategic Disaster Recovery Planning

Disasters—natural or man-made—are unpredictable. IT supports the development of thorough disaster recovery strategies that allow for swift restoration of critical systems and data, minimizing downtime and disruption.

 

How IT Ensures Business Continuity

1. Cloud Infrastructure and Remote Access

The global shift during the COVID-19 crisis demonstrated the value of remote work. Cloud-based solutions give teams secure access to business tools and data from any location, enabling seamless operations. Protected Harbor provides scalable, secure cloud environments tailored to your business.

2. Redundancy and Automatic Failover

IT maintains continuity through built-in redundancies and failover mechanisms that activate instantly when systems fail. This reduces interruptions and maintains business efficiency.

3. Real-Time Monitoring and Quick Response

With real-time monitoring tools, IT systems can detect irregularities instantly, allowing immediate action to limit the impact of any issue and restore operations faster.

4. Employee Training and Awareness Programs

Since human error often leads to security breaches, IT plays a crucial role in training staff on cybersecurity best practices, encouraging a proactive and security-conscious workplace culture.

 

Why Partner with Protected Harbor?

At Protected Harbor, we understand that every business is unique, with its own set of challenges and requirements. As a trusted IT services provider, we offer customized solutions designed to enhance your risk management and business continuity strategies. Our services include:

  • 24/7 Network Monitoring: Continuous oversight to detect and address threats in real time.
  • Data Backup and Recovery: Reliable solutions to protect your data and ensure quick recovery.
  • Cybersecurity Services: Comprehensive protection against evolving cyber threats.
  • Cloud Solutions: Scalable and secure cloud infrastructure to support remote work and business growth.
  • Disaster Recovery Planning: Tailored plans to minimize downtime and ensure business resilience.

 

The Future of IT in Risk Management and Business Continuity

As technology continues to evolve, so too will the role of IT in risk management and business continuity. Emerging trends like AI-driven analytics, blockchain for secure transactions, and the Internet of Things (IoT) for real-time monitoring will further enhance organizational resilience.

However, staying ahead of these trends requires expertise and resources that many businesses lack. Partnering with a trusted MSP like Protected Harbor ensures you have access to the latest technologies and best practices, empowering your business to navigate risks and thrive in an uncertain world.

 

Conclusion

In an era defined by digital transformation and unprecedented risks, IT is no longer just a support function—it’s a strategic enabler of risk management and business continuity. By leveraging the right IT solutions and partnering with experts like Protected Harbor, businesses can build a resilient foundation capable of withstanding disruptions and driving long-term success.

Don’t leave your business’s future to chance. Contact Protected Harbor today to learn how our IT services can help you manage risks, ensure continuity, and achieve your goals.

The Importance of Cybersecurity Audits for Small and Medium-Sized Enterprises
Business TechCybersecurityMSP

The Importance of Cybersecurity Audits for SMEs

by Imdad

In today’s digital landscape, cybersecurity is essential for businesses of all sizes. Small and medium-sized enterprises (SMEs), however, are particularly vulnerable to cyber threats due to limited resources and expertise. Regular cybersecurity audits are crucial for identifying potential weaknesses, ensuring regulatory compliance, and safeguarding sensitive information. This article explores why cybersecurity audits are vital for SMEs and offers insights into their advantages, processes, and best practices.

Why SMEs are Prime Targets for Cyber Attacks

SMEs often lack the advanced security frameworks of larger organizations, making them attractive to cybercriminals. With restricted budgets, limited IT resources, and lower levels of cybersecurity awareness, SMEs are more susceptible to attacks, which can lead to severe financial losses, reputational damage, and legal repercussions.

What is a Cybersecurity Audit?

A cybersecurity audit thoroughly reviews a company’s information systems, security policies, and procedures to identify vulnerabilities and confirm compliance with relevant regulations. From network security to employee practices, this audit provides a comprehensive understanding of an organization’s security stance.

Benefits of Regular Cybersecurity Audits

  • Enhanced Security: Regular audits help SMEs stay proactive, addressing vulnerabilities and strengthening overall security.
  • Regulatory Compliance: Audits ensure SMEs meet industry standards such as GDPR, HIPAA, and PCI DSS, reducing the risk of legal issues.
  • Risk Mitigation: Audits offer actionable insights for risk management, aiding SMEs in prioritizing their security investments.
  • Customer Trust: Routine audits show customers that a business values data protection, fostering trust and loyalty

Steps to Conduct a Cybersecurity Audit

  1. Define the Scope– Clearly define the scope of the audit, including the systems, processes, and data to be reviewed. This ensures that the audit is comprehensive and focused on critical areas.
  2. Gather Information– Collect relevant data on the organization’s cybersecurity policies, procedures, and systems. This includes network diagrams, security policies, and incident response plans.
  3. Assess Vulnerabilities– Use vulnerability scanning tools and techniques to identify weaknesses in the organization’s systems. This step involves both automated scans and manual assessments.
  4. Evaluate Compliance– Review the organization’s compliance with relevant regulations and industry standards. This includes checking for adherence to GDPR, HIPAA, PCI DSS, and other applicable regulations.
  5. Report Findings– Compile a detailed report of the audit findings, highlighting vulnerabilities, compliance gaps, and areas for improvement. This report should include actionable recommendations for enhancing cybersecurity.
  6. Implement Recommendations– Work with IT and security teams to implement the recommended improvements. This may involve updating security policies, deploying new technologies, or enhancing employee training programs.

Common Challenges in Cybersecurity Audits

Resource Constraints

SMEs often face budget constraints, making it hard to conduct detailed audits. Focusing on critical areas and considering third-party expertise can be effective.

Evolving Threat Landscape

With evolving cyber threats, staying informed and adapting audit processes is crucial.

Complexity of Regulations

Navigating regulatory requirements can be daunting, but partnering with experts helps ensure compliance.

Best Practices for Effective Cybersecurity Audits

  • Regular Audits– Conducting regular audits, at least annually, helps ensure that security measures remain effective and up-to-date with the latest threats for better data breach prevention.
  • Comprehensive Scope– Ensure that the audit scope covers all critical areas of the organization’s information systems, including network security, small business data protection, and access controls.
  • Skilled Auditors– Engage skilled and experienced auditors who have a deep understanding of cybersecurity principles and practices. This ensures a thorough and accurate assessment.
  • Continuous Improvement– Treat cybersecurity audits as part of a continuous improvement process. Use audit findings to drive ongoing enhancements in security policies, procedures, and technologies.

How to Choose the Right Cybersecurity Audit Provider

  • Routine Audits: Conduct annual audits to keep security measures relevant and effective.
  • Comprehensive Coverage: Include all critical areas, such as network security and data protection.
  • Engage Skilled Auditors: Work with experienced professionals for a thorough assessment.
  • Continuous Improvement: Treat audits as part of an ongoing security enhancement process.

How to Prepare for a Cybersecurity Audit

  • Review Security Policies: Ensure cybersecurity policies are current and well-defined.
  • Conduct Internal Assessments: Identify potential vulnerabilities in advance.
  • Educate Employees: Reinforce cybersecurity best practices through regular training.
  • Gather Documentation: Collect essential documents like network diagrams and response plans.

Cybersecurity Audits and Compliance

  • GDPR: For SMEs in Europe, GDPR compliance is vital to protect customer data.
  • HIPAA: For healthcare SMEs, audits help secure protected health information (PHI) and ensure HIPAA compliance.
  • PCI DSS: SMEs handling payment data must secure their systems per PCI DSS guidelines.

Cybersecurity Audit Checklist for Small Businesses

Regular cybersecurity audits are critical for protecting sensitive data and preventing breaches. Review current policies, assess employee awareness, verify network security, update devices, and back up data. Testing incident response plans further reinforces the business’s cybersecurity strategy and readiness against potential attacks. By following these practices, SMEs can proactively manage risks, improve data protection, and strengthen their overall security posture.

How Protected Harbor Stands Out from the Competition

Comprehensive Security Solutions

Protected Harbor offers a comprehensive suite of cybersecurity solutions tailored to the specific needs of small and medium-sized enterprises with a special focus on cybersecurity for small business. Unlike generic providers, they focus on understanding the unique challenges faced by each business and provide customized security measures that effectively address these issues.

Experienced Team of Experts

Protected Harbor boasts a team of seasoned cybersecurity professionals with extensive experience in protecting SMEs across various industries. Their expertise ensures that every audit and security measure is conducted with the highest level of proficiency, offering clients peace of mind and confidence in their security posture.

Proactive Approach to Threat Detection

One of the standout features of Protected Harbor is their proactive approach to threat detection. They utilize advanced tools and technologies, including AI and machine learning, to continuously monitor and identify potential threats before they can cause harm. This forward-thinking strategy helps businesses stay ahead of cyber threats and reduces the risk of data breaches.

Emphasis on Compliance

Compliance with industry regulations is a critical aspect of cybersecurity for SMEs. Protected Harbor places a strong emphasis on ensuring that their clients meet all relevant regulatory requirements, including GDPR, HIPAA, and PCI DSS. Their thorough audits and compliance checks help businesses avoid legal penalties and maintain a strong reputation.

Ongoing Support and Training

Protected Harbor goes beyond one-time audits by offering ongoing support and training for their clients. They provide continuous monitoring, regular updates, and employee training programs to ensure that businesses remain vigilant and well-protected against evolving cyber threats. This commitment to ongoing support sets them apart from providers who offer only periodic services.

Tailored Incident Response Plans

In the event of a cyber incident, having a robust incident response plan is crucial. Protected Harbor develops tailored incident response plans for each client, ensuring that they are prepared to respond swiftly and effectively to any security breach and common cyber threats for SMEs. Their customized approach minimizes downtime and helps businesses recover quickly from cyber incidents.

Focus on Building Trust

Building trust with clients is a core principle of Protected Harbor. They prioritize transparent communication and work closely with businesses to develop security strategies that align with their goals and values. By fostering strong relationships and delivering exceptional service, Protected Harbor has become a trusted partner for many SMEs.

Conclusion

Protected Harbor stands out in the cybersecurity industry by offering tailored, comprehensive solutions, a proactive approach to threat detection, and a strong focus on compliance and ongoing support. Our experienced team, commitment to continuous improvement, and dedication to building trust make us an ideal partner for small and medium-sized enterprises looking to enhance their cybersecurity posture. Get a free audit today with Protected Harbor and experience the difference that expert, personalized security can make for your business.

Top 10 Reasons Startups Need an MSP from Day One
IT ServicesMSPTech Support

Top 10 Reasons Startups Need an MSP from Day One

by Imdad

In the fast-paced world of startups, agility, efficiency, and cost-effectiveness are key to survival and growth. As technology becomes increasingly integral to business operations, startups must ensure their IT infrastructure is not only reliable but also scalable and secure. This is where a Managed Service Provider (MSP) becomes invaluable. MSPs offer a variety of IT services and support tailored to the specific needs of startups, allowing them to focus on innovation and growth. In this article, we’ll cover the top 10 reasons why startups should partner with an MSP from day one.

  1. Cost Efficiency and Predictable Budgeting
    Startups often operate with limited budgets, and unexpected IT costs can throw off financial planning. MSPs offer fixed monthly fees, providing predictable costs and making budgeting easier. Outsourcing IT management helps startups avoid significant upfront investments in hardware, software, and full-time IT staff, enabling them to allocate resources more effectively.
  2. Access to Expertise and Advanced Technology
    Partnering with an MSP gives startups access to a team of IT experts with diverse skills and knowledge. MSPs stay current on the latest technologies and industry trends, ensuring startups benefit from cutting-edge solutions. This expertise is especially valuable for startups that may not have the resources to hire specialized IT personnel.
  3. Improved Security and Compliance
    Cybersecurity is a critical issue for all businesses, particularly startups, which may be more vulnerable to cyber-attacks. MSPs provide comprehensive security solutions, such as firewalls, antivirus protection, intrusion detection systems, and regular security audits. They also ensure startups comply with relevant regulations, helping protect sensitive data and reduce the risk of costly breaches.
  4. Focus on Core Business Functions
    Startups must focus on their core activities, like product development, customer acquisition, and scaling operations. Managing IT infrastructure can be a distraction. By outsourcing IT management to an MSP, startups can redirect their time and resources toward their strengths, leaving technical tasks to professionals.
  5. Scalability and Flexibility
    As startups grow, their IT requirements will change. MSPs provide scalable solutions that can adjust to evolving needs, whether it’s adding users, increasing storage, or implementing new software. This flexibility allows startups to expand their IT infrastructure without dealing with the complexities of system management or significant investments in new technology.
  6. Proactive Monitoring and MaintenanceTop 10 Reasons Startups Need an MSP from Day One
    MSPs offer round-the-clock monitoring of IT systems, identifying and addressing potential issues before they escalate. This proactive approach minimizes downtime, ensuring smooth operations for startups. MSPs also handle routine maintenance and updates, reducing the likelihood of system failures and enhancing performance.
  7. Disaster Recovery and Business Continuity
    Unexpected events such as natural disasters, cyber-attacks, or hardware failures can have catastrophic effects on startups. MSPs provide comprehensive disaster recovery plans, including data backups, redundant systems, and quick recovery processes, ensuring business continuity in the face of unforeseen disruptions. This protection is crucial for safeguarding data and operations.
  8. Simplified Vendor Management
    MSPs serve as the central point of contact for all IT-related vendors, managing contracts, support issues, and relationships on behalf of the startup. This streamlines vendor management, allowing startups to focus on strategic initiatives. With an MSP handling these tasks, startups can ensure they receive optimal service and support from third-party providers.
  9. Competitive Advantage
    In a competitive landscape, startups need every advantage. MSPs provide access to the latest technologies, expert advice, and dependable support, allowing startups to operate more efficiently and effectively. This advantage can play a pivotal role in helping startups attract investors, grow their customer base, and succeed in their market.
  10. Peace of Mind
    Perhaps the greatest benefit of working with an MSP is the peace of mind it provides. Knowing that IT systems are in capable hands allows startup founders and teams to focus on growing their business without worrying about technical problems. This sense of security is essential for maintaining productivity and morale in the fast-moving startup environment.

Conclusion

Startups face numerous challenges as they strive to bring their ideas to market and achieve sustainable growth. Partnering with a Managed Service Provider from day one can provide the support, expertise, and resources needed to overcome these challenges and succeed. Protected Harbor, one of the top MSPs in the United States, specializes in helping startups and small businesses navigate the complex world of IT. With a focus on delivering tailored solutions and exceptional service, Protected Harbor empowers startups to focus on innovation and growth while ensuring their IT infrastructure is secure, scalable, and efficient.

Take the first step towards securing your startup’s future by partnering with Protected Harbor. Contact Protected Harbor today to learn more about how they can help your startup overcome IT challenges and achieve long-term success.

What is the difference between AI and BI
Artificial IntelligenceBusiness Tech

What is the difference between AI and BI?

by Imdad

AI (Artificial Intelligence) can be overwhelming.  Even the programmers who created these computer models do not know how they work.

BI (Business Intelligence) is critical for business decision-makers but many think AI can function like BI which it really can’t.

In simple terms, the difference between AI and BI is as follows:

AI (Artificial Intelligence): AI functions like a smart assistant that learns from data and makes decisions autonomously. It can analyze vast amounts of data to identify patterns, predict outcomes, and even understand human language. AI automates tasks, suggests solutions, and adapts to new situations without explicit programming.

BI (Business Intelligence): BI involves reviewing reports or dashboards that inform you about your business’s current status. It helps you understand past performance, monitor key metrics, and identify trends through data visualization and analytics. While BI doesn’t make decisions for you, it provides insights that enable humans to make informed decisions.

BI is good at displaying the patterns in data, and AI is good at helping to explain the patterns.What is the difference between AI and BI middle image

AI excels as an assistant and in uncovering hidden patterns within data. To leverage AI effectively, start by preparing your data using a comprehensive checklist. Begin with a clear understanding of what you want to find, which sets a solid foundation for more complex data inquiries.

For example, questions like “What ZIP code do most of our clients reside in?” or “What is the average age of our clients?” can be answered by BI tools. However, using AI to go beyond BI involves deeper data insights. For instance, an AI query like “Generate a list of clients who purchased more than five times and then stopped purchasing for a year, and analyze their purchase history to identify five reasons they stopped” illustrates AI’s advanced capabilities beyond what BI can offer.

While BI focuses on using data to understand and improve business operations through human interpretation and decision-making, AI utilizes smart algorithms that can learn and act autonomously

We have been testing, programming, and working with AI and BI for years. If you’d like to have a conversation to discuss what you need, give us a call. We are happy to help.

Business expo 22
MSPProtected HarborTechnology

Behind the Scenes of the New York Small Business Expo with Protected Harbor

by Imdad

SUMMARY

Protected Harbor recently attended the New York Small Business Expo which was held on Friday, June 24th, 2022 at the New York Hilton Midtown. This was an incredible opportunity to showcase our products to a diverse crowd of small business owners and entrepreneurs that left our booth buzzing with interest.

As one of the top expo exhibitors, Protected Harbor was featured in a prominent position and given significant exposure. Our top-notch security system and remote monitoring capabilities were on full display for prospective clients to review.

The entire Protected Harbor team was there to support the New York small business community, which in all, had one common goal–to help small businesses in New York grow and succeed.

Get a Free Managed IT Review From Protected Harbor

 

Though we assist clients with their technology issues, engineers at Protected Harbor also focus on prevention and protection, which helps to keep small businesses safe. By providing small business owners with the information they need to succeed, Protected Harbor helps to ensure a stronger economy for the entire region.

Attendee Survey

The small business owners attending the expo were allowed to complete a quick survey about their current IT problems and future business goals which also gave them the opportunity to receive a free IT assessment. The assessment was designed to identify any weaknesses within their business’s current technology and for us to create a customized roadmap to upgrade and improve the company’s current technological situation. The IT assessment was performed by Protected Harbor’s team of certified engineers and consultants, who were available to answer any questions during the expo.

With this survey making its way around the expo, we found that their most significant technology pain point was their inadequate IT and managed services;

Workshop with CEO Richard Luna

CEO Richard Luna hosted the workshop, “Does Your IT Suck? 2022 Small Business IT Trends.” In his presentation, he spoke about how small businesses can stay ahead of the curve and avoid the pitfalls of technology failing them. He discussed the do’s and don’ts of small business IT, and how to choose the right technology for your business. By the end of the workshop, attendees understood how to choose the right IT vendors for them, how to plan for future technology, how to nail down the best practices for vendor selection, and how to keep their data safe.

Does your IT suck?

Are you frustrated, pissed off, and fed up with bad IT support and MSPs? If your answer is yes, then you are not alone.

There are many businesses that have received poor support from their current IT vendor and are searching for new ones. Pick a partner like Protected Harbor that has a team of certified and experienced engineers who are passionate about helping businesses.

We’re a US-based company that specializes in cloud hosting, VPS hosting, dedicated servers, network solutions, and everything in between. Whether you’re an enterprise-level company or a start-up, we’ve got you covered. Thanks to our hands-on approach and an emphasis on customer service, we’ve earned a reputation as one of the most reliable hosting providers in the industry.

Missed the New York Small Business Expo for 2022? You can still get a free IT audit, contact us today!

Unlock Your Business Potential with Managed IT Services featured
IT ServicesMSPProtected HarborTechnology

Unlock Your Business Potential with Managed IT Services

by Imdad

For companies of all sizes, managed IT services may completely change the game. These can give you the resources, tools, and information technology knowledge you need to thrive, whether they are little businesses or huge corporations.

They weren’t common for the majority of firms a few years ago. This is due to the fact that only large corporations offer these services. Now, thanks to a wide range of cloud-based solutions, managed services are accessible to everyone.

The expected value of the global IT Managed Services market is US$ 244670 million in 2022, and it is anticipated to reach US$ 399170 million by 2028, with a CAGR of 8.5% throughout the analysis period.

These cloud computing platforms provide strong capabilities that help even the tiniest companies get an advantage over their rivals. Due to this, practically all CEOs and business owners now allocate money for managed IT services.

As a company owner, you may manage your IT issues. This may be the case for certain firms, but the majority of large, complicated businesses will benefit from outsourcing their IT service model to a managed service provider (MSP).

The importance of managed services for enterprises is discussed in this article.

Get Free IT Audit

What is Managed IT Service?

The top-of-the-line company IT assistance is managed IT services. Managed service providers take care of security, disaster recovery, and network architecture, removing the hassle of keeping your organization operational.

Outsourcing, managed services, security services, data management, and cloud computing comprise the larger market for IT services. End-user spending on cloud computing is expected to reach nearly 500 billion dollars in the United States in 2022.

A proactive solution called a managed service offering gives you round-the-clock hardware and software maintenance for your computer network. As a result, you won’t ever have to worry about being in the dark when something goes wrong because a team of qualified experts will handle everything.

These services typically include a variety of services, including:

  • Help desk support and remote monitoring and management.
  • Security monitoring and threat protection.
  • Software and hardware installation, configuration, and deployment.
  • Telecom expense management services.

Companies offering managed service provider (msp) services provide their clients round-the-clock monitoring, help in seeing and resolving issues before they become problems, backup and recovery plans, and a focus on enhancing other services meant to keep your business running smoothly.

Different Types of Managed IT Services

There are many types of managed IT services available, but here are some of the most common:

Managed Networks and Infrastructure – This service includes monitoring and managing remote servers, desktops, and laptops. These services also include application management support and help desk support.

Managed Security –Managed Security refers to outsourcing security operations and management to a third-party service provider. MSSPs offer a range of security services, including threat detection and response, vulnerability assessments, security monitoring, and incident management. They use specialized security software and tools to monitor and manage the client’s security environment, identify potential security threats and vulnerabilities, and respond to security incidents in real-time.

Managed Support Services – Managed support services provide all the technical expertise needed to keep your systems running smoothly without downtime due to technical issues or problems with software applications such as Microsoft Office 365 Exchange Online and Microsoft Azure Active Directory Cloud Services.

Managed Wireless and Mobile Computing – This type of IT service involves the management of wireless networks, mobile devices, and applications. With these services, companies can have more control over the performance of their employees’ mobile devices by ensuring they are secure and up-to-date with the latest operating systems.

Managed Communication Services – Managed communication services are designed to help companies improve productivity by ensuring that all employees can communicate effectively with one another through email and instant messaging. These services also include other forms of communication, such as video conferencing, web conferencing, and more.

Software as a Service (SaaS) –  Software as a service provides clients with access to applications hosted on the cloud, typically through the internet. This means that users do not have to install or maintain any software on their systems.

What are the Benefits of Using Managed IT Services?

The security, functionality, and dependability of your IT infrastructure may all be maintained with managed services. This is especially true if your organization is tiny or just getting started and you don’t have the resources to hire full-time IT professionals.

Of the 451 large businesses surveyed by 451 Research, 45% planned to collaborate with a MSP, and 42% prepared to deploy additional security software. The industry is changing as a result. Managing service contracts have replaced the old break-fix model in 59% of IT services.

In contrast to doing things yourself, managed IT providers offer the following advantages in their service level agreements:

Contractual Terms: A managed service provider often has a contract in place with their clients that outlines the responsibilities of both parties. This helps ensure that everyone is on the same page regarding what they’re expected to do, when they’re expected to do it and how much they’ll be paid for it.

Reliability: An MSP will work hard to avoid any potential issues — from hardware failure to cybersecurity threats — so that you don’t have to worry about them taking down your entire system or causing data loss.

Cost Savings: It can help you save money by reducing spending on technology. Your service provider can take care of all your IT needs, from network management to infrastructure upgrades, so you only pay for what you use. This can save you more of your total cost of ownership.

Reduce IT Spending: These providers offer fixed monthly rates that allow you to budget for your entire year’s expenses upfront and avoid unexpected costs that could hurt your bottom line.

Dependable Service: Instead of wasting time troubleshooting problems yourself or waiting on hold with technical support, let us handle it! Our team will monitor your network 24/7, so you have peace of mind knowing there’s always someone available to help when something goes wrong.

Managed IT Services Provider Inclusion

To qualify for inclusion in the Managed IT support services category, a service provider must offer their clients a range of IT services and support:

  • Provide Constant Monitoring of IT-Related Functions: This includes monitoring of the server, applications, and network, as well as security systems.
  • Provide On-Demand Support: A MSP should have a team of technical experts that can be deployed whenever an issue arises. This could include a help desk, online chat, or phone support.
  • Provide IT Consulting: A good MSP offers advice and guidance on improving your business’s technology infrastructure and processes.

Final Words

It is obvious that managed services have advantages. Businesses can increase security, compliance, cost savings, and customer service while freeing up internal IT workers to work on more critical projects by outsourcing their IT administration and maintenance needs. Finding the ideal managed IT services provider for your company is crucial, though. Make sure to seek out a service provider who has expertise working with businesses in your size and sector, is dependable, has a positive reputation, and offers affordable rates.

Protected Harbor can assist you if you’re looking for a managed services provider in Rockland County NY or Hudson Valley,, New York. One of the top Managed IT Services providers in the US, Protected Harbor offers a variety of services to suit your company’s needs.

With digital and technological techniques that support your company’s objectives, IT specialists at Protected Harbor will assist in transforming your enterprise. Reduce stressful day-to-day IT operations, minimize costly downtime, and improve operational maturity. Gain access to a whole team of IT professionals to help you manage the newest technology and a wealth of knowledge that will accelerate your growth, boost your profitability, and improve your business.

Get a free IT Audit today and unlock your business potential with Protected Harbor.

Contact us: sales@protectedharbor.com

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